Terms & Conditions
Terms & Conditions Reading Live
Last updated: October 2026
Welcome to Reading Live
Welcome to Reading Live, your destination for exciting live music events, unforgettable performances, and outstanding entertainment experiences.
These Terms and Conditions explain the rules governing the use of our website and, where applicable, attendance at events organised or promoted by ReadingLive.
By accessing our website or attending a ReadingLive event, you agree to the relevant terms set out below.
Please read these Terms and Conditions carefully before purchasing tickets or attending an event.
1. About Reading Live
ReadingLive is a live entertainment and events brand dedicated to bringing exciting musical performances and memorable experiences to audiences in Reading and the surrounding areas.
Our website provides information about upcoming events, performing artists, ticket availability, venue details, and event announcements.
Specific events may be organised in partnership with venues, promoters, production companies, and ticketing providers.
2. Website Usage
By using the ReadingLive website, you agree to:
- Use the website for lawful purposes only.
- Provide accurate information when submitting enquiries or subscribing to communications.
- Avoid interfering with the website’s functionality or security.
- Refrain from copying or distributing website content without appropriate permission.
- Respect the intellectual property rights of ReadingLive and third parties.
We reserve the right to restrict access to our website where reasonably necessary to protect its security or prevent misuse.
3. Event Information
We aim to provide accurate and up-to-date information about all ReadingLive events.
Event information may include:
- Event dates and opening times
- Performing artists and supporting acts
- Venue information
- Ticket categories and availability
- Age restrictions
- Accessibility information
- Entry requirements
Event details may change due to circumstances beyond our reasonable control.
We recommend checking the relevant event page and official communications before travelling.
4. Ticket Purchases
Tickets for ReadingLive events may be sold through authorised third-party ticketing providers.
When purchasing tickets, customers may be redirected to an external ticketing platform.
Ticket purchases may be subject to additional terms and conditions imposed by the relevant ticketing provider, event organiser, or venue.
Customers should review these terms before completing their purchase.
Ticket prices, booking fees, availability, and payment methods will be displayed by the relevant ticketing provider.
A ticket purchase is not considered confirmed until confirmation has been issued by the authorised ticket seller.
5. Ticket Validity and Entry
To gain entry to a ReadingLive event, attendees must present a valid ticket issued by an authorised ticketing provider.
Event staff may verify ticket details before granting admission.
Tickets that are invalid, duplicated, cancelled, or obtained fraudulently may be refused.
Where identification is required, attendees must provide acceptable proof of identity.
Admission is subject to compliance with the event’s published entry conditions and applicable safety requirements.
6. Ticket Transfers and Resale
Ticket transfers and resale are subject to the policies of the relevant authorised ticketing provider and event organiser.
Customers should use only officially approved ticket transfer or resale methods.
ReadingLive cannot guarantee the validity of tickets purchased through unauthorised third-party sellers.
Where tickets are personalised, additional identification or transfer requirements may apply.
7. Refunds and Cancellations
Refund eligibility depends on the circumstances, applicable consumer law, and the terms of the relevant ticketing provider and event organiser.
Event Cancellation
If an event is cancelled, ticket holders will be informed of the available options through the authorised ticketing provider or event organiser.
Event Postponement
If an event is postponed or rescheduled, information about ticket validity, alternative dates, and any applicable refund options will be communicated to ticket holders.
Customer Cancellation
Where a customer is unable to attend an event, refunds are not automatically guaranteed.
Any available refund, exchange, or resale options will depend on the applicable ticketing terms and statutory rights.
Nothing in these Terms and Conditions limits any consumer rights that cannot legally be excluded.
8. Changes to Event Lineups and Schedules
ReadingLive events may feature multiple artists, performers, DJs, and supporting acts.
Lineups, running orders, performance times, and other event details may change.
Where significant changes occur, we will aim to communicate updates through official channels.
Any refund or alternative arrangements arising from such changes will be determined in accordance with applicable law and the relevant ticketing terms.
9. Age Restrictions
Age restrictions may vary between ReadingLive events.
Each event page will specify the applicable minimum age and any requirements for adult supervision.
Attendees are responsible for reviewing these restrictions before purchasing tickets.
Valid photographic identification may be requested where necessary.
Attendees who do not meet the published age requirements may be refused entry, subject to applicable law.
10. Event Safety and Security
The safety and wellbeing of attendees, performers, staff, and contractors are important priorities.
Visitors must follow reasonable instructions provided by authorised event staff and security personnel.
Security procedures may include ticket checks, bag inspections, and other proportionate safety measures.
Prohibited items may include:
- Illegal drugs and controlled substances
- Weapons or dangerous objects
- Fireworks and explosives
- Glass containers, where prohibited
- Unauthorised professional recording equipment
- Any other items identified as prohibited in event-specific rules
The precise list of prohibited items may vary depending on the venue and event.
Attendees engaging in violent, threatening, discriminatory, or seriously disruptive behaviour may be removed from the event in accordance with applicable law.
11. Food and Beverages
Food and beverage facilities may be available at selected ReadingLive events.
The availability of vendors and refreshments will depend on the event and venue.
Restrictions on bringing outside food and drinks may apply.
Where alcoholic beverages are available, service will be subject to applicable licensing laws and age verification requirements.
12. Accessibility
ReadingLive aims to support an inclusive event experience.
Accessibility facilities and arrangements may vary between venues.
Visitors requiring accessible entry, viewing areas, or additional assistance should review the relevant event information and contact the event organiser or venue before attending.
We will aim to provide clear information about available accessibility arrangements.
13. Photography and Video Recording
Photography, filming, and audio recording may take place during ReadingLive events.
By attending an event, visitors acknowledge that filming or photography may occur in public event areas.
The collection and use of identifiable images will be governed by applicable data protection laws and our Privacy Policy.
Professional photography, filming, broadcasting, or commercial recording by attendees may require prior written authorisation.
14. Personal Property
Attendees are responsible for taking reasonable care of their personal belongings.
Lost property enquiries should be directed to the relevant venue or event organiser.
ReadingLive will not be responsible for loss or damage to personal property except where liability arises under applicable law.
15. Weather and Outdoor Events
Some ReadingLive events may take place outdoors.
Events may continue during adverse weather conditions where organisers determine that it is safe to proceed.
Attendees are encouraged to check weather forecasts and dress appropriately.
Where weather conditions create significant safety concerns, organisers may delay, postpone, or cancel an event.
Any resulting ticket arrangements will be communicated through official channels.
16. Website Content and Intellectual Property
Unless otherwise stated, website text, graphics, logos, branding, design elements, and original promotional materials are owned by or licensed to the relevant rights holders.
Content may not be reproduced, modified, distributed, or used commercially without appropriate authorisation.
Artist names, photographs, trademarks, and promotional materials remain the property of their respective owners.
17. Third-Party Links and Services
The ReadingLive website may contain links to external websites and services.
These may include ticketing platforms, venue websites, artist websites, and social media channels.
We are not responsible for the content, availability, or independent practices of third-party websites.
Users should review the terms and privacy policies of those services before using them.
18. Limitation of Liability
ReadingLive will not be responsible for losses arising from circumstances outside its reasonable control, except where liability cannot lawfully be excluded.
Nothing in these Terms and Conditions excludes or limits liability for:
- Death or personal injury caused by negligence
- Fraud or fraudulent misrepresentation
- Breach of statutory consumer rights
- Any other liability that cannot legally be excluded or restricted
Any additional liability provisions imposed by ticketing providers or event organisers will be subject to applicable law.
19. Events Beyond Our Control
ReadingLive events may be affected by circumstances outside the reasonable control of the relevant organiser.
Examples include severe weather, public emergencies, government restrictions, major transport disruption, or other unexpected events.
Where such circumstances affect an event, the organiser will determine appropriate arrangements in accordance with applicable legal obligations.
20. Privacy and Personal Information
We respect your privacy and are committed to handling personal information responsibly.
Information collected through the ReadingLive website or in connection with our events will be processed in accordance with our Privacy Policy and applicable data protection legislation.
Please refer to our Privacy Policy for further details.
21. Changes to These Terms
We may update these Terms and Conditions from time to time to reflect changes in our services, event arrangements, or legal requirements.
Updated terms will be published on our website.
Any changes affecting existing ticket purchases will be subject to applicable contractual and consumer protection requirements.
22. Governing Law
These Terms and Conditions are governed by the laws of England and Wales, subject to any mandatory legal protections that apply to individual consumers.
Disputes will be handled in accordance with applicable law.
23. Contact Information
For questions regarding these Terms and Conditions, event information, or general enquiries, please contact:
ReadingLive
Email: info@readinglive.uk
Website: https://readinglive.uk/
Company Name: Supermodified Events & Marketing Limited